Data and statistics related to our regulatory activities and the New Zealand rental market.

Rental bond data

The rental bond data provides information about the activity level in the housing rental market since January 1993.

The data comes from our tenancy bond database, which records all new rental bonds that are lodged with us each month.

Rental bond data

Dispute resolution statistics

Every quarter, Tenancy Services publishes a high-level summary of the volume of dispute resolution applications received, and the types of disputes detailed in those applications. Data includes applications made to Mediation, Tenancy Tribunal, and FastTrack.

Latest Statistics - Q4 2024 (01 Oct - 31 Dec 2024)

Who made applications to the Tenancy Tribunal?

Landlord applications Tenant applications
6,093 1,089

Where were the tenancies related to Tenancy Tribunal applications?

  
District of tenancy
%
1 Auckland 46.80%
2 Christchurch 6.38%
3 Hamilton 4.75%
4 Wellington 3.29%
5 Papakura 2.73%

What were the Tenancy Tribunal applications about?

Note: there are more disputes than applications, as a single application can be about a number of different disputes.

 
Overall: top disputes detailed in applications
Number of applications
%
1 Rent Arrears 4,471 62.25%
2 Refund Bond 2,802 39.01%
3 Termination/possession 2,658 37.01%
4 Compensation / Damages 2,081 28.98%
5 Outgoings 1,114 15.51%
6 Rent arrears breach 735 10.23%
7 Exemplary Damages 580 8.08%
8 Cross Application 436 6.07%
9 Remedy of breach 397 5.53%
10 Vacated more than 2mths - s91A 385 5.36%

Landlord applicant: top disputes

 
Landlord applicant: top disputes
Number of applications
%
1 Rent Arrears 4,469 73.35%
2 Termination/possession 2,658 43.62%
3 Refund Bond 2,263 37.14%
4 Compensation / Damages 1,590 26.10%
5 Outgoings 1,095 17.97%
6 Rent arrears breach 735 12.06%
7 Remedy of breach 393 6.45%
8 Vacated more than 2mths - s91A 385 6.32%
9 Cross Application 276 4.53%
10 Exemplary Damages 211 3.46%

Tenant applicant: top disputes

 
Tenant applicant: top disputes
Number of applications
%
1 Refund Bond 539 49.49%
2 Compensation / Damages 491 45.09%
3 Exemplary Damages 369 33.88%
4 Failure to maintain 330 30.30%
5 Healthy Homes Standards 299 27.46%
6 Quiet enjoyment 203 18.64%
7 Reduction of Fixed Term 190 17.45%
8 Moisture and drainage 161 14.78%
9 Cross Application 160 14.69%
10 Bond not lodged 132 12.12%

 

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Current quarter

Dispute resolution statistics 2024 Quarter 4 [PDF, 142 KB]

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Last updated: 03 October 2024