Data and statistics related to our regulatory activities and the New Zealand rental market.

Rental bond data

The rental bond data provides information about the activity level in the housing rental market since January 1993.

The data comes from our tenancy bond database, which records all new rental bonds that are lodged with us each month.

Rental bond data

Dispute resolution statistics

Every quarter, Tenancy Services publishes a high-level summary of the volume of dispute resolution applications received, and the types of disputes detailed in those applications. Data includes applications made to Mediation, Tenancy Tribunal, and FastTrack.

Latest Statistics - Q3 2024 (01 Jul - 30 Sep 2024)

Who made applications to the Tenancy Tribunal?

Landlord applications
Tenant applications
6,091 1,205

Landlord applications 83.48 percent, Tenant applications 16.52 percent

Where were the tenancies related to Tenancy Tribunal applications?

  
District of tenancy
%
1 Auckland 46.61%
2 Christchurch 6.95%
3 Hamilton 4.70%
4 Wellington 4.18%
5 Papakura 2.99%

What were the Tenancy Tribunal applications about?

Note: there are more disputes than applications, as a single application can be about a number of different disputes.

 
Overall: top disputes detailed in applications
Number of applications
%
1 Rent Arrears 4484 61.46%
2 Refund Bond 2905 39.82%
3 Termination/possession 2562 35.12%
4 Compensation / Damages 2116 29.00%
5 Outgoings 1162 15.93%
6 Rent arrears breach 703 9.64%
7 Exemplary Damages 610 8.36%
8 Cross Application 472 6.47%
9 Vacated more than 2mths - s 91A 451 6.18%
10 Remedy of breach 420 5.76%

Landlord applicant: top disputes

 
Landlord applicant: top disputes
Number of applications
%
1 Rent Arrears 4484 73.62%
2 Termination/possession 2562 42.06%
3 Refund Bond 2308 37.89%
4 Compensation / Damages 1559 25.60%
5 Outgoings 1152 18.91%
6 Rent arrears breach 703 11.54%
7 Vacated more than 2mths - s 91A 451 7.40%
8 Remedy of breach 417 6.85%
9 Cross Application 305 5.01%
10 Exemplary Damages 189 3.10%

Tenant applicant: top disputes

 
Tenant applicant: top disputes
Number of applications
%
1 Refund Bond 597 49.54%
2 Compensation / Damages 557 46.22%
3 Exemplary Damages 421 34.94%
4 Healthy Homes standards 374 31.04%
5 Failure to maintain 312 25.89%
6 Reduction of Fixed Term 223 18.51%
7 Quiet enjoyment 190 15.77%
8 Moisture and drainage 180 14.94%
9 Cross Application 167 13.86%
10 Work Order 163 13.53%

 

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Current quarter

Dispute resolution statistics 2024 Quarter 3 [PDF, 135 KB]

Previous quarters

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Last updated: 03 October 2024